"Zero selection of sizes in stores. Very frustrating. "
"Great people great environment and great prices"
"Very knowledgeable and helpful staff at this location. The store is well organized and supplied with lots of different products. "
"Very good people very knowledgeable and helpful if I need any more riding gear I'm going to go back"
"Everyone was very knowledgeable and helpful very happy with purchase "
"I have a 9 year old son who wanted a 4 wheeler for Christmas. I paid $1500 for a foreign brand because I didn't feel the need to over do it by buying something too expensive and he wasn't interested. So excited about my purchase someone recommended I shop at cycle gear to buy all the protective wear. When I first arrived I waited 5 minutes for someone to come out. I shortly then started yelling hello to get someone's attention. A gentleman came out and was really short. Still me being me I was cheerfully excited to purchase some items for my son. I told him what I bought and what I needed and he basically told me my purchase was crappy and I could have gotten a better deal and it's cheap and worthless. Wow! What a way to make me feel. I then cut it short and ask for recommendations for helmets and protective gear. The helmet I picked apparently wasn't expensive enough for him so he said it's not the best but it'll work.. strike 2. We then went to the neck brace. Again, I have an inexperienced 9 year old with limited funds. I have 3 other children but I pride myself on my kids. He showed me neck braces and I didn't want to pick the most expensive one because again, this is our first go round experimenting with motor cross... he tells me, I must don't really care about my child because I would invest in the $300 neck brace. I then let him have it. I came into the store looking like an average customer. My husband is a very wealthy music producer and I live very nice! I felt so disgusted when I was belittled based on my appearance because I didn't come off as a rich snob. The service was so terrible that if it wasn't 3 days before Christmas, I wouldn't have bought the items. I just needed something fast so when he rode it for the first time until the weather break, he was somewhat protected. I am very happy you guys send these types of things after the fact because I was so heart broken and felt so embarrassed that I wasn't even going to speak out. Thanks for this survey and please find someone a tad bit nicer to be the face of the company."
"Will be buying more gear as needed at this store."
"Great experience, salesperson was very helpful and knowledgeable. I really appreciated his advice and suggestions regarding battery selection and maintenance."
"If you like quality products not covered in company logo's this is the place, jackets, boots, helmets ,everything in this place is top notch. The staff was very friendly and helpful .For Christmas, I told everyone to get me gift certificates to cycle gear, riding season is only 90 days away. Ride on and remember "shiny side up""
"I call about a item. The lady who answered the phone verified the item was in stock and
put one up for me . "
"Very helpful people. Always service with a smile!"
"Friendly knowledgeable staff. Very satisfied."
"The staff was very helpful and know their products. Always find more than I came for,makes biking affordable . "
"Cyclegear is the first store I check when im lookin for something specific. I went there lookin for rim stickers but caught a sale on shoes and picked up the Bilt Dexter. Always happy with service and selection. "
"They had to order the helmet I wanted. Offered to let me use one in a different color till mine came in! Great guys at the Tinley Park store. Thanks Skip!"